Policies
Return Policy
Last updated: 2026
If something is not right, we make it right. Our 30-day satisfaction guarantee covers every order shipped from Ampere Collectibles.
Returns and refunds
Singles, sealed product, and accessories may be returned within 30 days of delivery for a full refund or store credit. Items must be returned in the same condition they were received.
Final sale items
- Mystery packs, mystery boxes, and value packs are final sale once opened or revealed.
- Pre-orders may be cancelled and refunded any time before the product ships.
- Items damaged after delivery are not eligible for return.
How to start a return
Email hello@amperecollectibles.com with your order number and the reason for the return. We will reply within 1 business day with next steps and a return label if applicable.
Refund timing
Refunds are issued to the original payment method within 3 business days of receiving your return. Store credit is issued instantly via email.